We provide a 7-day money-back/refund guarantee, if we fail to provide you with the said service that is mentioned on our website for a particular package we will return/refund you back the money on pro-rata bases.
To get the refund you have to create a support ticket through your account dashboard to our technical team and you would have to give a suitable reason why you want to cancel your service and get a refund, we will review your reason and process the refund within 72 hours of ticket creation if the explanation given by you justifies the issue.
You may tell us how you want the refund in your wallet or the method you paid the amount.
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